AI Mode Conversation You said: spam-techniciansspam-technicians Tech support scams involve fraudsters pretending to be technicians from well-known companies like Microsoft, Apple, or antivirus providers to steal your money or personal data. [1, 2] How the Scam Works * Fake Pop-Ups: Intrusive browser warnings flash on your screen claiming your device is infected and urging you to call a toll-free number immediately. * Cold Calls: Scammers call or text out of the blue, claiming they detected a virus or a security breach on your network. * Remote Access Request: They trick you into installing remote-desktop software so they can "fix" the fake problem, giving them free rein over your files and bank accounts. [1, 2, 3, 4, 5] How to Protect Yourself * Never Call the Number: Real security alerts from Windows or macOS will never display a phone number for you to call. * Do Not Grant Access: Never allow remote access to your computer or phone to anyone who contacted you unsolicited. * Force Quit and Restart: If a freezing pop-up appears in your browser, close the browser window or restart your computer entirely. [1, 2, 3] What to Do If You Were Targeted * Report It: File a report with the Federal Trade Commission at ReportFraud.ftc.gov. * Secure Accounts: Change your passwords immediately if you gave a scammer any login credentials. * Contact Your Bank: Call your financial institution right away if you shared financial details or authorized a transfer. [1, 2] If you want, tell me: * How did they contact you (pop-up, phone call, or email)? * Did you give them remote access or send any money/gift cards? I can give you exact steps to secure your device right now. Hugging Face